Distribution information

Thanks for shopping with winsnor to keep track of your order, contact us by email so we can provide you the order’s tracking number.

Order Processing Times

Shipping and delivery times may vary. Typically, orders for in-stock items will be processed within 1-3 business days but may be processed within just 24 hours. We appreciate your patience as we are always committed to processing and shipping your order as quickly and safely as possible. 

Once your order has been processed, you will receive a confirmation email with shipment tracking information.

Generally, orders are shipped within 3-6 working days of order confirmation/payment. Orders made on the weekends might experience delay.

Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Information

Our orders are shipped from China to your location, and our goal is to provide you with the best shipping options. We are committed to providing you with the highest level of service, and the time it takes to deliver your order includes the order processing time plus the shipping time.

Tracking

You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.

Tracking information may take 48 to 72 hours to update.

If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

If your order is delayed, please contact us via email a3136764248@gmail.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

We can cancel your order for free before the package is shipped. Once the package is shipped, the order cannot be cancelled. So if you need it, please contact us in time. Thank you